FAQ about the BELVEDERE HOTEL FAMILY
Frequently asked questions
Here you will find the answers to frequently asked questions.
About the Hotel Family
The BELVEDERE HOTEL FAMILY comprises three interconnected hotels in Scuol in the Lower Engadine: the Hotel Belvedere our Family and Wellness Hotel, the romantic Engadiner Boutique-Hotel GuardaVal and the Badehotel Belvair next to the baths. All three hotels are connected to one another via footbridges and are directly linked to the Engadin Bad Scuol.
All three hotels are centrally located in Scuol in the Lower Engadine, in the immediate vicinity of the Engadin Bad Scuol. You will find the addresses to enter into your sat-nav on the respective hotel page under ‘arrival’.
Location Hotel Belvedere
Location Engadiner Boutique-Hotel GuardaVal
Location Badehotel Belvair
All hotels, restaurants, bars and wellness areas are interconnected. For stays of two nights or more on a half-board basis, you can choose freely from five restaurants within the hotel group as part of the ‘Dine Around’ scheme. Do also visit our Wine & Bar Lounge at the Hotel Belvedere or the Cheminee Bar at the Hotel Guardaval. At both the GuardaVal and the Belvedere, you can make use of our in-house wellness areas and book treatments at the SPA Vita Nova at the Hotel Belvedere.
Bookings and cancellations
Cancellations must be made in writing and are only valid once confirmed in writing by the hotel. We recommend taking out travel cancellation insurance (e.g. Europäische Reiseversicherung). Full details regarding cancellations can be found in our terms and conditions.
Only vouchers of any kind that have been registered in advance will be accepted.
In such cases, we reserve the right to inform you and, in exceptional circumstances, to withdraw from the contract.
Arrival
From Zurich, you can reach Scuol in around 2,5 hours via Landquart, Klosters, Vereina and Scuol-Tarasp. If you wish, our porter will pick you up at the station. Please let us know your arrival time in advance.
Via Zurich – Landquart – Davos – Flüela Pass, or in comfort using the Vereina car ferry service from Klosters. From Germany/Austria via Innsbruck – Landeck.
There are plenty of parking spaces in the hotel’s underground car park (subject to a charge). You will receive your parking ticket at reception when you check in. Please drive right up to the front of the hotel to load or unload.
We are an official Tesla charging partner, with two Tesla charging points and a further charging point for other electric vehicles (subject to a charge; booking at reception is recommended).
With the SBB ‘Travel without Luggage’ service, your luggage is collected directly from your home and delivered to your hotel room.
Your stay
Check-in from 3.00 pm, check-out by 11.30 am.
Subject to availability, yes – please enquire directly at reception in advance.
We can accommodate requests for specific room numbers or special requests for stays of 5 nights or more, subject to availability.
Pricing varies by age and season, e.g. children up to 1.99 years old go free; 2–9 years and 10–15 years, depending on the season. You can find the exact rates here.
The Hotel Belvedere has an indoor children’s play area with different zones for younger and older children. We offer childcare for children aged 3 and over in the children’s play area during the summer and winter high seasons, four days a week from 12.30 pm to 9.30 pm (free of charge). Babysitting is available upon advance request (subject to a charge). Find out more about our family-friendly facilities
Dogs are welcome by prior arrangement (CHF 25 per day, excluding food), with restricted access to public areas.
The visitor’s tax is CHF 5 per person per night (for those aged 12 and over). This includes the guest card. With the guest card, you can use public transport between Brail and Martina all year round (excluding S-charl) as well as the mountain railways in summer, and enjoy further discounts in the Engadin Scuol Samnaun Val Müstair region. Your dog can also travel for free with the guest card.
A voluntary climate contribution of CHF 1 per person per night in aid of myclimate, which helps to offset part of your stay to make it climate-neutral. Further information on this
Cash, all major debit and credit cards, and WIR (up to 50 per cent).
Free Wi-Fi is available in all three hotels.
The Hotel Belvedere and the Badehotel Belvair are largely barrier-free (public areas). Barrier-free rooms are available at both hotels – please contact our central reservations office on +41 81 861 06 20.
The Engadin Boutique Hotel is not barrier-free. The historic building does not have a lift and is therefore not recommended for guests with walking difficulties. In such cases, we recommend our Badehotel Belvair, located right next to the Engadin Bad Scuol.
The team at our central booking office will be happy to answer any further questions you may have. Tel. +41 81 861 06 20 or info@belvedere-scuol.ch.
Wellness, spa and included services
Depending on the package, this may include, amongst other things: a breakfast buffet or half-board, entry to the Engadin Bad Scuol, use of the bus (PostBus Brail – Martina), Rhaetian Railway (Scuol-Tarasp – Zernez), in summer one return trip per day on the Motta Naluns mountain railway, in winter a ski pass for the Motta Naluns-Ftan-Sent ski area, a bag containing a bathrobe and towel, a rucksack, fresh fruit, free Wi-Fi and a station transfer on arrival and departure. Overview of our services.
Unlimited daily access from 8.00 am (children from 11.00 am) until 9.45 pm to the 13,000 m² swimming and sauna complex – accessible directly from all three hotels via footbridges.
Our Vita Nova Wellness is located in the Hotel Belvedere and features saunas, a steam bath, whirlpools and a relaxation room. You can book massage and beauty treatments at our Vita Nova SPA in the Hotel Belvedere. The ‘San tras aua’ wellness area is located in the Engadiner Boutique-Hotel GuardaVal and features a sauna, steam bath and relaxation room.
We are happy to book treatments included in wellness packages between 10.00 and 16.00, subject to availability; you will be given the exact times on arrival. Changes to your booking can be made later for a fee of CHF 15. For individual spa treatments, we recommend booking well in advance. Our spa offers
During the winter season, the ski pass for the Motta Naluns-Ftan-Sent skiing and winter hiking area is included in the room rate from the first night’s stay onwards – and can also be used on the day of arrival and departure.
Food and restaurants
The Engadiner Gourmetrestaurant GuardaVal, the Restaurant Allegra at the Belvedere, the Restaurant Belvair and the Thai restaurant Nam Thai. In winter, you can also visit our Fondue Room at the GuardaVal. An overview of our restaurants and bars
For stays of 2 nights or more on a half-board basis, you are free to choose from any of the 5 restaurants in the hotel group as part of the ‘Dine Around’ scheme (subject to availability; bookable on site).